SuppliesNet.com Support Center

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05 Sep 2010

Support Center » Knowledgebase » Returns

	Returns

Solution At SuppliesNet.com we want you as a long time customer, not just a one time sale. We believe that by providing the quality customer service that we all expect, you will stay a SuppliesNet.com customer.

If you decide you do not like what you ordered, we will gladly accept your return. Most companies have a 30% restocking fee (some as high as 50%), but at SuppliesNet ours is 0%. Not even a penny. You only pay for shipping.

Simply, return your purchase to us within 30 days, in its original package, with a copy of your receipt and we will refund your full purchase price (less the actual amount of shipping). For insurance and tracking purposes, we encourage you to ship returns to us by UPS or FedEx ground. You may ship by the United States Postal Service, but you should properly insure your package and request delivery confirmation.

Keep in mind, when making a return, we may have waived the original shipping cost of your order but the actual shipping we paid, will be deducted from the return.

Please make sure you address all returns to:

SuppliesNet.com
Returns Department
305 Market Street
Shreveport, Louisiana 71101
318-222-3466

It is important that all orders be returned ONLY TO THE ADDRESS ABOVE. At times, we have the manufacturer ship a product to you directly from their facility. If you return an item to them, they will charge a 25% restocking fee, which will also be charged to you.

When a shipment is refused, we will deduct only the shipping to you and back to us from your original payment (if returned to the manufacturer, a restocking fee of 25% may be imposed by the manufacturer, which will be deducted from your refund).

That's it, no questions, no problems.....just a long time professional relationship.

Questions? Email us at support@suppliesnet.com

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Created On:

12 Aug 2007 02:59 PM